Client Services

Claims

Do you need to file a claim? If so we'll guide you through the process and make your experience as smooth as possible. Call us at (615)356-4800 or call our 24 hour claims at 1-800-386-6126.

Questions about filing your claim? Click Here.

Enroll in our Emergency Contact Program™ program. Click Here.

Billing

Need to make a payment on your auto or home insurance? Call us at (615)356-4800 or call our 24 hour customer service number at 1-800-255-7828. Call us and we'll help you enroll in our customer care center where you can pay or make policy changes on line.

Policy Changes 

Need to add a car to your insurance? Drop a car from your insurance? Add a ring to your home insurance? Call Royce Williams Agency at (615)356-4800 or our 24 hour customer service number at 1-800-255-7828. Call us and we'll help enroll you with our customer care center where you can make changes on line.

Policy Review

As your life changes, you insurance needs change too. We'll give you a comprehensive policy review and make sure you have the coverage to meet your needs at the best price.

Complete the form below to request a policy review.