Customer Care

How Can We Help You Today?


We’re here to make filing an insurance claim as smooth as possible. Call us at 615-356-4803 or call our toll-free 24-hour claims number at 1-800-386-6126. Or, contact Owen O’Malley online. We’ll be in touch soon!

How To: Nashville Insurance Claims


Make your insurance payment over the phone or online! Call our office at 615-356-4803 or call our toll-free customer service number: 1-800-255-7828. We’re also happy to help you enroll in the Allstate App where you can pay or make policy changes online.

How To: Make An Insurance Payment

Policy Changes

Whether you need to adjust coverage amounts, add a new driver, or update your homeowner’s policy, we can help. Call us at 615-356-4803 or call our 24-hour customer service number at 1-800-255-7828. We can also help you enroll in Allstate’s convenient online account access.

Policy Review

As your life changes, your insurance needs change too. We’ll review your policies and make sure you have coverage has you covered at all stages of life. Call us at 615-356-4803 or contact us online.

Insurance Is Protection For Your Future

“I love helping Middle TN families stay protected.”

– Owen O’Malley

  • I just wanted to let you know, you are wonderful people.  Thank you for all you do for me and my family.

    Brittany C.
  • All State has been my insurance company for 11 years. Over the years, I have insured my apartment, 3 different cars, my home and my life. Royce has always gone above and beyond, making me feel important and valued. Many thanks!

    Jeremy D
  • Throughout the years, whenever we've needed to change anything about our policy, Jan has been a fabulous help. She's friendly, thorough and responsive. I know for a fact that we would have changed companies if not for her incredible service.

    Shelley P & Graham V
  • You and your staff have always been terrific and responsive and reliable with all of our issues, home and auto. Congratulations and thank you. Top flight service is a rare commodity. You should be very proud. Your prompt follow through and attention to detail has earned an excellent reputation among my family and staff.

    Brian E
  • Thank you for being my agent and for all the help with my accident. They started working on my car this morning. That was quick. I appreciate you.

    Patricia G
  • I don't seem to be just another number. They seem very interested in helping me, and really have been. Thank you!!

    Lois K
  • Jimmy and I are more than satisfied with you, your agency, and Allstate. We have our autos, home and life insurance policies with you. We just had a wonderful claim experience. Evidently, we had some serious storm, wind and hail damage to our roof. Guess what? We now have a new roof, thanks to you and Allstate!! Thanks. We love your personal service!!!

    Gail & Jim
  • Thanks for all your help in getting my car taken care of. you were on top off things when I needed it. Glad to have you on my team. Thanks again.

    Nina H
  • You are the best!!

    Jordan F

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