Q: What if I miss a payment, or am late with a payment?
A: Don’t risk a lapse in our coverage by missing or being late with a payment. Failure to pay your bill can result in termination of your policy.

Q: What is an installment fee (or policy fee for a life policy)?
A: An installment fee occurs when you pay your bill in monthly increments, rather than in full.

Q: Who do I contact with questions about billing or payment options?
A: Please contact the Royce Williams Insurance Agency office or the Customer Information Center at 1-800-255-7828 anytime, 24 hours a day, 7 days a week. For information regarding your life policy contact me or call 1-800-366-1411 (8:00 a.m. to 8:00 p.m. CST Monday – Friday and 8:00 a.m. to 3:00 p.m. CST on Saturday).